There were no others waiting - this sort of embodied her attitude. We walked into the roped line and were the only people waiting (me and my two five year olds), yet she called out “Next Guest please”. At check in, the agent was not the warmest and seemed tired or bored.

I was expecting at least paid valet to be available at a “resort” property. There was lots of parking at this property but no valet which was touch for me traveling with two small children and a lot of bags. The rooms color and design was dark and the bathroom was especially dark and dull. We had a lamp that would flicker on and off on the desk and the drawers in the dresser unit under the tv fell out when pulled even a little. For $260 per night, the room was old and in bad repair. While this hotel has some positives for those looking to gamble and have a party atmosphere, I was disappointed in our stay overall. We booked a Suite in the Cherokee Tower with two Queen beds, staying one night in December 2022. Our two highlights of the stay were the help we received from the bellman who at least helped unload our car and. There were no real amenities besides the Casino and the pool is outdoors - not doable in the Winter.

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